See What Our Happy Customers Are Saying
- Sharon W.11/08/2023I recently had a new window installed in my kitchen replacing a very old pully system window. Dustin was great with helping on the ordering. Jayden, Billy, and T.J were extremely efficient and amazing at the install. I will definitely be reaching out to Dustin for my next window project and requesting the same install group!read moreread less×Sharon W.11/08/2023I recently had a new window installed in my kitchen replacing a very old pully system window. Dustin was great with helping on the ordering. Jayden, Billy, and T.J were extremely efficient and amazing at the install. I will definitely be reaching out to Dustin for my next window project and requesting the same install group!Michael Smith2/08/2020Very pleased with Window Depot- the two installers (unsure of their names) worked hard all day on a chilly, February Saturday to complete the job. Jeanne and Dustin were great too. The house is warmer and has reduced the outside noise. Thanks for your great service.read moreread less
- Katie Havel9/08/2023Great friendly team to work with…awesome communication overall. I was quoted 9mo wait time and they had my custom windows made and installed in 5mo. David was amazing to work with during installation…very polite and quick worker! Due to my budget, I didn’t replace all windows in my home this time around…but I do plan to reach out to this same team for the remaining windows I need in the future! Such a smooth experience and I highly recommend to all. 😁read moreread less×Katie Havel9/08/2023Great friendly team to work with…awesome communication overall. I was quoted 9mo wait time and they had my custom windows made and installed in 5mo. David was amazing to work with during installation…very polite and quick worker! Due to my budget, I didn’t replace all windows in my home this time around…but I do plan to reach out to this same team for the remaining windows I need in the future! Such a smooth experience and I highly recommend to all. 😁Darren F2/08/2021Needed new windows in our house and shop. Was impressed with the high review ratings of this company so went with them. Zeke and Doug were our installers for our new windows. They were both very courteous, Prompt and worked very efficiently. The new windows look aewsome. Thanks to the company and Zeke and Doug. Love our new windows. Will recommend to anyone looking for new windows.read moreread less×Darren F2/08/2021Needed new windows in our house and shop. Was impressed with the high review ratings of this company so went with them. Zeke and Doug were our installers for our new windows. They were both very courteous, Prompt and worked very efficiently. The new windows look aewsome. Thanks to the company and Zeke and Doug. Love our new windows. Will recommend to anyone looking for new windows.
- Crysta Doubek3/08/2023It has been a long road to get to this point since the Derecho. I have had a lot of contractors come in and promise the world and deliver garbage and leave me with more work. Window depot broke that streak. It starts with Dustin. He was with me every step of the way. I had countless issues with my insurance company and he graciously would come to be a voice for me and my home to help me get what I needed to get done. I always felt that I was being heard and Dustin was always straight forward regarding the wait time for inventory to come in. Last week my insurance approved windows and door was installed. I had Jaden and Earl as my installers. Poor Jaden got the full blast of anxiety hurled right at him when he got to my place. After the last 2 years of BS (with other contractors) I was worried something would go wrong. He noticed my concern immediately and assured me he had it taken care of. Not only did Earl and Jaden do a great job, Jaden made sure to walk me thru each area after install and answer questions I had. These last 2 years have been a challenge. I would like to let anyone know that the ppl I worked with a window Depot helped make things easier when most other did the opposite. I plan on getting the other windows that insurance wouldn’t cover done thru this company as well. Sincerely I appreciate the service you provided. It’s been nice to have a company deliver on their promise. Crystaread moreread less×Crysta Doubek3/08/2023It has been a long road to get to this point since the Derecho. I have had a lot of contractors come in and promise the world and deliver garbage and leave me with more work. Window depot broke that streak. It starts with Dustin. He was with me every step of the way. I had countless issues with my insurance company and he graciously would come to be a voice for me and my home to help me get what I needed to get done. I always felt that I was being heard and Dustin was always straight forward regarding the wait time for inventory to come in. Last week my insurance approved windows and door was installed. I had Jaden and Earl as my installers. Poor Jaden got the full blast of anxiety hurled right at him when he got to my place. After the last 2 years of BS (with other contractors) I was worried something would go wrong. He noticed my concern immediately and assured me he had it taken care of. Not only did Earl and Jaden do a great job, Jaden made sure to walk me thru each area after install and answer questions I had. These last 2 years have been a challenge. I would like to let anyone know that the ppl I worked with a window Depot helped make things easier when most other did the opposite. I plan on getting the other windows that insurance wouldn’t cover done thru this company as well. Sincerely I appreciate the service you provided. It’s been nice to have a company deliver on their promise. CrystaJohn Palmer2/08/2020Windows took a month or two to come in which is expected with custom order windows over summer months. Work was completed in a single day for 4 difficult to work with windows. When I had an issue with a corner being loose they were back the same day I reported it to fix. Were very attentive and pleasant to work and communicate with. Prices were reasonable and product seems to be of much better quality than the builders grade windows they replaced.read moreread less×John Palmer2/08/2020Windows took a month or two to come in which is expected with custom order windows over summer months. Work was completed in a single day for 4 difficult to work with windows. When I had an issue with a corner being loose they were back the same day I reported it to fix. Were very attentive and pleasant to work and communicate with. Prices were reasonable and product seems to be of much better quality than the builders grade windows they replaced.
- Susan Fields2/08/2020We had a great experience with Window Depot and Zeke when they replaced all of our windows. Our new windows look and work great, we couldn’t be happier with the quality. We are very happy we went with the triple pane windows. We’re looking forward to seeing the difference next winter with these windows as our old ones were very drafty. The windows came in very quickly and were installed a month earlier than we expected. The crew did a good job on the installation and clean up.read moreread less×Susan Fields2/08/2020We had a great experience with Window Depot and Zeke when they replaced all of our windows. Our new windows look and work great, we couldn’t be happier with the quality. We are very happy we went with the triple pane windows. We’re looking forward to seeing the difference next winter with these windows as our old ones were very drafty. The windows came in very quickly and were installed a month earlier than we expected. The crew did a good job on the installation and clean up.
- Tony Mondl9/08/2023Dustin was professional and curious. From ordering to finish was 2 months. Work was excellent with only one minor problem. The workers did not speak or understand english but we survived and the job completed in record time. (sided our home). Windows were put in by the end of that week. Fast, Professional and Great Quality. Highly recommend this company.read moreread less×Tony Mondl9/08/2023Dustin was professional and curious. From ordering to finish was 2 months. Work was excellent with only one minor problem. The workers did not speak or understand english but we survived and the job completed in record time. (sided our home). Windows were put in by the end of that week. Fast, Professional and Great Quality. Highly recommend this company.aaron Pata2/08/2022I had Matt B as our window installer. He was very professional and his attention to detail was top notch. One thing that that stood out was that Matt and the office did a great job communicating from selecting my windows all the way through the installation process. After installation the job site was cleaned and I even received a follow up call a couple days later to ensure that we were satisfied.read moreread less×aaron Pata2/08/2022I had Matt B as our window installer. He was very professional and his attention to detail was top notch. One thing that that stood out was that Matt and the office did a great job communicating from selecting my windows all the way through the installation process. After installation the job site was cleaned and I even received a follow up call a couple days later to ensure that we were satisfied.
- tanya Krenz2/08/2023Well.. i didnt think i was going to be leaving this review. After a very messy start with the install process with one crew from window depot, we were pretty unhappy. We had 16 windows in our house installed/replaced and all of them were a mess, took two weeks and no cleanup was done. I called the office and spoke with jeannie who assured me that the windows in the photos i sent were going to be fixed and done the right way. I wasnt so sure..and then..Jayden Goos and his crew came out. They went through and redid what was already done and finished the job in two days! Jayden was apologetic and friendly. He was fun and personable yet professional! And the windows looked great and made us feel much better about the investment we just made. I was very impressed! Next time i need them, i will ask for jayden specifically. Thanks jayden for caring about what you do and taking the time to do it correctly!!read moreread less×tanya Krenz2/08/2023Well.. i didnt think i was going to be leaving this review. After a very messy start with the install process with one crew from window depot, we were pretty unhappy. We had 16 windows in our house installed/replaced and all of them were a mess, took two weeks and no cleanup was done. I called the office and spoke with jeannie who assured me that the windows in the photos i sent were going to be fixed and done the right way. I wasnt so sure..and then..Jayden Goos and his crew came out. They went through and redid what was already done and finished the job in two days! Jayden was apologetic and friendly. He was fun and personable yet professional! And the windows looked great and made us feel much better about the investment we just made. I was very impressed! Next time i need them, i will ask for jayden specifically. Thanks jayden for caring about what you do and taking the time to do it correctly!!Cody Moon2/08/2017Window depot of eastern iowa did a great job installing my windows. They were kind, courteous, professional and explained everything very well. They took great pride in what they do and what kind of products they sell and install. I would definitely recommend them to anyone.read moreread lessKareme Elossais2/08/2023We had a great experience with the Window Depot Team Cedar Rapids. Starting with April and Jeanie in office setting us up with Dustin, Project Consultant, and ending with Jaiden, (Jaiden's Dad), and Beanie who did the install. All around professional and supported all of our questions and needs. Thank You!!!!!read moreread less×Kareme Elossais2/08/2023We had a great experience with the Window Depot Team Cedar Rapids. Starting with April and Jeanie in office setting us up with Dustin, Project Consultant, and ending with Jaiden, (Jaiden's Dad), and Beanie who did the install. All around professional and supported all of our questions and needs. Thank You!!!!!
- Suzi Kamerling2/08/2023From start to finish Window Depot did an excellent job. Jeanne in the office was communicative and easy to work with. Dustin who did the original estimate was informative and thorough. The window installation crew Jaden, Tristan and Nathan were friendly and professional and did a great job. My new windows and patio door look great!read moreread less×Suzi Kamerling2/08/2023From start to finish Window Depot did an excellent job. Jeanne in the office was communicative and easy to work with. Dustin who did the original estimate was informative and thorough. The window installation crew Jaden, Tristan and Nathan were friendly and professional and did a great job. My new windows and patio door look great!
- Skyler K2/08/2023Although I’m being screwed over by my insurance company, Josh and Window Depot have been absolutely wonderful to work with. He has come out at no cost multiple times to help me try to please my insurance company, special ordered a piece of siding, came out and installed it per my insurance’s request, as well as helping me through the insurance process all at no cost. if you want professionalism, knowledge, responsiveness, and just an all-around solid company, I highly recommend Window Depotread moreread less×Skyler K2/08/2023Although I’m being screwed over by my insurance company, Josh and Window Depot have been absolutely wonderful to work with. He has come out at no cost multiple times to help me try to please my insurance company, special ordered a piece of siding, came out and installed it per my insurance’s request, as well as helping me through the insurance process all at no cost. if you want professionalism, knowledge, responsiveness, and just an all-around solid company, I highly recommend Window Depot
- Pamela Faust2/08/2019We just had a visit from Dustin Betzer, the delightful fellow that sold us our windows. He stopped by to confirm that we were happy with the purchase (WE ARE!) The installer, Ron, was pretty cool too and didn't make me feel as anxious about someone being at my house as I usually do. We still need to have a picture window replaced, but that's completely our fault because we haven't decided what kind to get, yet. I will definitely be doing that business with Dustin because this whole situation is making me feel like he could actually turn out to be a lifelong friend.read moreread less×Pamela Faust2/08/2019We just had a visit from Dustin Betzer, the delightful fellow that sold us our windows. He stopped by to confirm that we were happy with the purchase (WE ARE!) The installer, Ron, was pretty cool too and didn't make me feel as anxious about someone being at my house as I usually do. We still need to have a picture window replaced, but that's completely our fault because we haven't decided what kind to get, yet. I will definitely be doing that business with Dustin because this whole situation is making me feel like he could actually turn out to be a lifelong friend.
- Stephanie Denner2/08/2020Josh & the crew helped us out greatly when we came into a tight bind with water damage in our home originating from a damaged/failed deck door. We already had the measurements completed as our plan was to replace the door next spring, so when we contacted them, they were able to order the door quickly. Installation went smoothly and they worked non stop from start to finish. The team is knowledgeable, friendly and the door is solid and great quality. We are relieved to have the issues fixed and thrilled to have a new beautiful sliding door. No more drafts coming in! We look forward to working with them in the future to replace the remaining windows in our home!read moreread less×Stephanie Denner2/08/2020Josh & the crew helped us out greatly when we came into a tight bind with water damage in our home originating from a damaged/failed deck door. We already had the measurements completed as our plan was to replace the door next spring, so when we contacted them, they were able to order the door quickly. Installation went smoothly and they worked non stop from start to finish. The team is knowledgeable, friendly and the door is solid and great quality. We are relieved to have the issues fixed and thrilled to have a new beautiful sliding door. No more drafts coming in! We look forward to working with them in the future to replace the remaining windows in our home!Robert Brown2/08/2019We worked with Jeanne. What a fantastic experience dealing with her, very customer friendly and not pushy at all. Had 7 windows installed a couple of weeks ago. Crew was great. Cleaned up everything couldn't even tell that they were there, except for the new windows. Thanks Jeanne and window depot!read moreread less×Robert Brown2/08/2019We worked with Jeanne. What a fantastic experience dealing with her, very customer friendly and not pushy at all. Had 7 windows installed a couple of weeks ago. Crew was great. Cleaned up everything couldn't even tell that they were there, except for the new windows. Thanks Jeanne and window depot!
- Denise Krenz2/08/2023We had our porch windows replaced & storm door by Jayden & Josh. They did a great job of explaining how the day would proceed, cleaned up, & demonstrated how our new items would work. They were very professional & courteous. We also had good experience with Ben who gave us the estimate & Jeanne in the office with coordinating appointment & installation too.read moreread less×Denise Krenz2/08/2023We had our porch windows replaced & storm door by Jayden & Josh. They did a great job of explaining how the day would proceed, cleaned up, & demonstrated how our new items would work. They were very professional & courteous. We also had good experience with Ben who gave us the estimate & Jeanne in the office with coordinating appointment & installation too.Reenie Montgomery7/08/2023We got 7 new windows and we love them! Dustin was really helpful in helping us decide which windows were best for us. Jeanne was very helpful and pleasant to work with. We will definitely use them again when we need windows. We highly recommend Window Depot USA!read moreread less
- casey Robbins2/26/2024My husband had tragic accident and was unable to finish the siding, facia and sofit on our garage and Jayden and Josh stepped in when we needed them the most to get it done for us by sending an amazing crew to finish up the job so we could focus on my husband's recovery. Company's usually don't go above and beyond like this anymore and I can't thank Josh and Jayden and Window Depot enough for all that you have done for our family and we can't wait to contact your company for future work. Companies like yours that helps people in their most desperate and needy times can't be measured. I can't speak highly enough about you guys and your compassion for other people. Thank you from the bottom of our hearts and your crew did an amazing job!read moreread less×casey Robbins2/26/2024My husband had tragic accident and was unable to finish the siding, facia and sofit on our garage and Jayden and Josh stepped in when we needed them the most to get it done for us by sending an amazing crew to finish up the job so we could focus on my husband's recovery. Company's usually don't go above and beyond like this anymore and I can't thank Josh and Jayden and Window Depot enough for all that you have done for our family and we can't wait to contact your company for future work. Companies like yours that helps people in their most desperate and needy times can't be measured. I can't speak highly enough about you guys and your compassion for other people. Thank you from the bottom of our hearts and your crew did an amazing job!
- Julie C2/08/2023Josh and his team at Window Depot were amazing! I called Josh about some possible storm damage and he was at our place working a couple days to check our windows out. Not only did he help us see that there was damage he explained the damage to us. He took the time to help us understand the needs. When it came time to install his team was fast and efficient. They cleaned up after themselves and helped make sure I had all my questions answered. I would absolutely recommend and use this group again!read moreread less×Julie C2/08/2023Josh and his team at Window Depot were amazing! I called Josh about some possible storm damage and he was at our place working a couple days to check our windows out. Not only did he help us see that there was damage he explained the damage to us. He took the time to help us understand the needs. When it came time to install his team was fast and efficient. They cleaned up after themselves and helped make sure I had all my questions answered. I would absolutely recommend and use this group again!Heather Anderson2/08/2021The guys, Zeke and ? (Totally told me but can't remember) were super great. They were installing my windows the day of the storm and I couldn't have been more appreciative of there work, timeliness, compassion, help with everything. The office group was quick to follow up as well as my rep Dustin. The Windows are great. Super happy with the quality and overall results. The service was top notch. I even have one that needs fixed and Dustin has been engaged to ensure this gets taken care of as quickly as possible. Service was so good went back to them and decided to order a new slider. Thank you again Window Depot!read moreread less×Heather Anderson2/08/2021The guys, Zeke and ? (Totally told me but can't remember) were super great. They were installing my windows the day of the storm and I couldn't have been more appreciative of there work, timeliness, compassion, help with everything. The office group was quick to follow up as well as my rep Dustin. The Windows are great. Super happy with the quality and overall results. The service was top notch. I even have one that needs fixed and Dustin has been engaged to ensure this gets taken care of as quickly as possible. Service was so good went back to them and decided to order a new slider. Thank you again Window Depot!Eileen Welzien2/08/2021Our installer Matt B.did an excellent job installing our new windows in an older house built in 1900.. Even though one was measured wrong by the measuring guy and we had to wait to get that window, he came back very professional, he did a good job, and cleaned up. We were very pleased.read moreread less×Eileen Welzien2/08/2021Our installer Matt B.did an excellent job installing our new windows in an older house built in 1900.. Even though one was measured wrong by the measuring guy and we had to wait to get that window, he came back very professional, he did a good job, and cleaned up. We were very pleased.
- Dale Fox2/08/2019They did a fantastic job. The installer took care during the installation and answered our questions. Was a little worried that the windows would be a problem since my house is over 100 years old. They had no problem removing the old windows and making sure that they looked great from the outside as well as inside.read moreread less×Dale Fox2/08/2019They did a fantastic job. The installer took care during the installation and answered our questions. Was a little worried that the windows would be a problem since my house is over 100 years old. They had no problem removing the old windows and making sure that they looked great from the outside as well as inside.
- Niki1/25/2024I am extremely satisfied with my experience with Window Depot. Melissa, the salesperson, was not pushy at all (unlike other companies I came across). The price was also lower than some other quotes I had gotten previously. I personally had little to no knowledge about windows or window installs beforehand and was afraid of being taken advantage of. But Melissa was patient, honest, and fair with me which I really appreciated. I chose triple pane windows that made an immediate difference in the amount of warm air retained inside the house. I have no doubt the windows will have a huge impact on my heating bill. The window install team was also very good; these guys showed up a month earlier than expected and also got the job done in half the time. They were respectful and didn't complain when I forgot to shovel the backyard after a big snowstorm (they had to clear their own path to the windows). They did an impeccable job and the windows look beautiful. I'm really satisfied with the entire team and would recommend them to anyone looking to get new windows installed! Thank you Window Depot!read moreread less×Niki1/25/2024I am extremely satisfied with my experience with Window Depot. Melissa, the salesperson, was not pushy at all (unlike other companies I came across). The price was also lower than some other quotes I had gotten previously. I personally had little to no knowledge about windows or window installs beforehand and was afraid of being taken advantage of. But Melissa was patient, honest, and fair with me which I really appreciated. I chose triple pane windows that made an immediate difference in the amount of warm air retained inside the house. I have no doubt the windows will have a huge impact on my heating bill. The window install team was also very good; these guys showed up a month earlier than expected and also got the job done in half the time. They were respectful and didn't complain when I forgot to shovel the backyard after a big snowstorm (they had to clear their own path to the windows). They did an impeccable job and the windows look beautiful. I'm really satisfied with the entire team and would recommend them to anyone looking to get new windows installed! Thank you Window Depot!Linda Chesmore4/08/2023Jayden & Casey did a fantastic job replacing my 9 windows & sliding glass door. They were very professional, explained everything about my new door & windows. They cleaned up after all the work they did and even put up with my crazy cats & dog trying to get their attention some times. I can already see & feel a big difference since they installed everything. No more drafts. They were reasonable priced compared to some of the other extremely high quotes I got. I would recommend working with Window Depot to anyone.read moreread less×Linda Chesmore4/08/2023Jayden & Casey did a fantastic job replacing my 9 windows & sliding glass door. They were very professional, explained everything about my new door & windows. They cleaned up after all the work they did and even put up with my crazy cats & dog trying to get their attention some times. I can already see & feel a big difference since they installed everything. No more drafts. They were reasonable priced compared to some of the other extremely high quotes I got. I would recommend working with Window Depot to anyone.
- Erin Schroeder11/08/2023Had fantastic work done by the Window Depot team. Jayden, TJ and Billy all arrived on time and finished promptly. They were tidy, efficient, and did a wonderful install on our windows. We're so glad we chose Window Depot - thank you to the sales team and office team, too!read moreread less×
- Craig Geistkemper3/08/2023Dallas and his crew did a great job installing our 6 windows. We were surprised that our windows came in almost 6 months early and all windows were installed and trimmed out in just 2 days. Everyone we talked to at Window Depot were courteous and very helpful.read moreread less
- Brian Rich11/08/2023Great experience from beginning to end. Melissa explained everything perfectly when she came and gave the estimate and then came back to check on everything while the windows were being installed. Quality of windows were everything they said and I was very impressed. Installers were extremely professional and did a great job!read moreread less×Brian Rich11/08/2023Great experience from beginning to end. Melissa explained everything perfectly when she came and gave the estimate and then came back to check on everything while the windows were being installed. Quality of windows were everything they said and I was very impressed. Installers were extremely professional and did a great job!Julie Jackson6/08/2023We are very pleased with our recent casement window replacements. Jayden, Casey, Marty & Kyle were very prompt, polite & professional. The job was completed on schedule. The windows look great & I'm not feeling the radiant heat from the sunshine so the rooms feels much cooler.read moreread less×Julie Jackson6/08/2023We are very pleased with our recent casement window replacements. Jayden, Casey, Marty & Kyle were very prompt, polite & professional. The job was completed on schedule. The windows look great & I'm not feeling the radiant heat from the sunshine so the rooms feels much cooler.
- Sarah Higgins2/08/2021I have only the best things to say about Josh and the rest of his team. Our insurance company told us we did not have that much damage after a recent hail storm. We contacted Window Depot USA of Eastern Iowa, and Josh and his team responded very quickly. They came and performed their own assessment and found significant hail damage. They coordinated with our insurance company, and set an appointment for everyone to come back at the same time for an additional inspection. During this meeting, the insurance company ultimately agreed that the roof needed replaced, as well as a portion of the gutters. Josh was adamant about writing a fair quote and working with the insurance company to ensure we received quality shingles, felt, etc. When it came time to do the work, the crew was prompt, professional, friendly, and got it finished in one day! Josh and/or a foreman came back frequently during the day to check up on progress. If you need a new roof, I highly recommend Josh and his team. They made getting a new roof and dealing with the insurance company a breeze!read moreread less×Sarah Higgins2/08/2021I have only the best things to say about Josh and the rest of his team. Our insurance company told us we did not have that much damage after a recent hail storm. We contacted Window Depot USA of Eastern Iowa, and Josh and his team responded very quickly. They came and performed their own assessment and found significant hail damage. They coordinated with our insurance company, and set an appointment for everyone to come back at the same time for an additional inspection. During this meeting, the insurance company ultimately agreed that the roof needed replaced, as well as a portion of the gutters. Josh was adamant about writing a fair quote and working with the insurance company to ensure we received quality shingles, felt, etc. When it came time to do the work, the crew was prompt, professional, friendly, and got it finished in one day! Josh and/or a foreman came back frequently during the day to check up on progress. If you need a new roof, I highly recommend Josh and his team. They made getting a new roof and dealing with the insurance company a breeze!
- Michael Barth7/08/2023Window Depot offers high energy efficient windows at a very competitive price. We replaced over 10 windows in our home in the Quad Cities with triple pane vinyl windows. The owner, Josh, and team member, Melissa, came to do our initial measurements and answered all of my questions. Incredibly detailed, friendly, and patient. Everytime I called or texted, Jeanne answered my questions within that business day. Window Depot not only remembered when we were moving in to our renovation home, but made sure they had the windows installed before our move in date! Our installers were Kyle and Marty, and they had all our windows replaced within two days. They look great and function well. They also did a terrific job of cleaning up any old (potentially lead) paint chips from the old windows. I spoke with Marty and he showed us how to operate and wash our windows. My fiancé spoke with Kyle at an earlier point and remarked how pleasant of a conversation it was. Providing a good product at a good value gets you jobs, but being friendly, attentive, and thorough gets you return customers. We would strongly recommend Window Depot to anyone in the Quad Cities looking for replacement windows!read moreread less×Michael Barth7/08/2023Window Depot offers high energy efficient windows at a very competitive price. We replaced over 10 windows in our home in the Quad Cities with triple pane vinyl windows. The owner, Josh, and team member, Melissa, came to do our initial measurements and answered all of my questions. Incredibly detailed, friendly, and patient. Everytime I called or texted, Jeanne answered my questions within that business day. Window Depot not only remembered when we were moving in to our renovation home, but made sure they had the windows installed before our move in date! Our installers were Kyle and Marty, and they had all our windows replaced within two days. They look great and function well. They also did a terrific job of cleaning up any old (potentially lead) paint chips from the old windows. I spoke with Marty and he showed us how to operate and wash our windows. My fiancé spoke with Kyle at an earlier point and remarked how pleasant of a conversation it was. Providing a good product at a good value gets you jobs, but being friendly, attentive, and thorough gets you return customers. We would strongly recommend Window Depot to anyone in the Quad Cities looking for replacement windows!
- Joan Gillespie1/08/2024We recently had some windows replaced in our home. Jayden, Billy, and TJ worked non-stop to get the job done. My husband and I were treated with respect and friendliness. They were careful not to leave a mess or damage any of our property. If we had any questions, they were answered. We had no problems with them. We are pleased with the windows. Already our home is quieter and warmer. Keep in mind that some window treatments will probably need to be changed. We weren't really expecting that, but it wasn't a problem with most of the windows. Dustin helped us plan it all out and explained the process and the pros and cons of different styles of windows. He tried to get us the best price he could. We enjoyed meeting him. Janine and Jeanne were helpful and pleasant to deal with. They forgave me for not recognizing they were two different people and that I got their names mixed up. Any call or email was responded to in a very timely manner. They made the process run smoothly. I would recommend Window Depot USA of Eastern Iowa to my friends. We had a good experience.read moreread less×Joan Gillespie1/08/2024We recently had some windows replaced in our home. Jayden, Billy, and TJ worked non-stop to get the job done. My husband and I were treated with respect and friendliness. They were careful not to leave a mess or damage any of our property. If we had any questions, they were answered. We had no problems with them. We are pleased with the windows. Already our home is quieter and warmer. Keep in mind that some window treatments will probably need to be changed. We weren't really expecting that, but it wasn't a problem with most of the windows. Dustin helped us plan it all out and explained the process and the pros and cons of different styles of windows. He tried to get us the best price he could. We enjoyed meeting him. Janine and Jeanne were helpful and pleasant to deal with. They forgave me for not recognizing they were two different people and that I got their names mixed up. Any call or email was responded to in a very timely manner. They made the process run smoothly. I would recommend Window Depot USA of Eastern Iowa to my friends. We had a good experience.Matt Neiderhiser5/08/2023Just had every window in my house replaced. Matt and John were excellent in every way. Outstanding customer service, problem solvers, true craftsmen. These guys know what they are doing! I would highly recommend them to anyone looking to have their windows replaced.read moreread less
- Haley McConnell2/08/2020Dustin was my sales man he was absolutely amazing. Never once did I feel taken advantage and I truly felt like he was there to help me improve my home and not just try to sell me something. He also knew that I didn’t need a long presentation to make my descion he told me the important things and kept it moving right along. He knew the audience he was selling too which made it easy to make the descion. The window was installed perfectly and I’m beyond happy with the results!read moreread less×Haley McConnell2/08/2020Dustin was my sales man he was absolutely amazing. Never once did I feel taken advantage and I truly felt like he was there to help me improve my home and not just try to sell me something. He also knew that I didn’t need a long presentation to make my descion he told me the important things and kept it moving right along. He knew the audience he was selling too which made it easy to make the descion. The window was installed perfectly and I’m beyond happy with the results!Cory S2/08/2019Installer was incredible. Don't know how Ron did such a great job and so fast! Windows are nice, a little smaller viewing area than I expected but the attractive frames and handles made up for it. Jeanne was a great sales person and definitely cares about making sure the end result is a happy customer. I had her cell phone number and she was always available for questions. I would recommend Window Depot.read moreread less×Cory S2/08/2019Installer was incredible. Don't know how Ron did such a great job and so fast! Windows are nice, a little smaller viewing area than I expected but the attractive frames and handles made up for it. Jeanne was a great sales person and definitely cares about making sure the end result is a happy customer. I had her cell phone number and she was always available for questions. I would recommend Window Depot.