See What Our Happy Customers Are Saying
- Sharon W.11/08/2023I recently had a new window installed in my kitchen replacing a very old pully system window. Dustin was great with helping on the ordering. Jayden, Billy, and T.J were extremely efficient and amazing at the install. I will definitely be reaching out to Dustin for my next window project and requesting the same install group!read moreread less×Sharon W.11/08/2023I recently had a new window installed in my kitchen replacing a very old pully system window. Dustin was great with helping on the ordering. Jayden, Billy, and T.J were extremely efficient and amazing at the install. I will definitely be reaching out to Dustin for my next window project and requesting the same install group!
- Sarah Higgins2/08/2021I have only the best things to say about Josh and the rest of his team. Our insurance company told us we did not have that much damage after a recent hail storm. We contacted Window Depot USA of Eastern Iowa, and Josh and his team responded very quickly. They came and performed their own assessment and found significant hail damage. They coordinated with our insurance company, and set an appointment for everyone to come back at the same time for an additional inspection. During this meeting, the insurance company ultimately agreed that the roof needed replaced, as well as a portion of the gutters. Josh was adamant about writing a fair quote and working with the insurance company to ensure we received quality shingles, felt, etc. When it came time to do the work, the crew was prompt, professional, friendly, and got it finished in one day! Josh and/or a foreman came back frequently during the day to check up on progress. If you need a new roof, I highly recommend Josh and his team. They made getting a new roof and dealing with the insurance company a breeze!read moreread less×Sarah Higgins2/08/2021I have only the best things to say about Josh and the rest of his team. Our insurance company told us we did not have that much damage after a recent hail storm. We contacted Window Depot USA of Eastern Iowa, and Josh and his team responded very quickly. They came and performed their own assessment and found significant hail damage. They coordinated with our insurance company, and set an appointment for everyone to come back at the same time for an additional inspection. During this meeting, the insurance company ultimately agreed that the roof needed replaced, as well as a portion of the gutters. Josh was adamant about writing a fair quote and working with the insurance company to ensure we received quality shingles, felt, etc. When it came time to do the work, the crew was prompt, professional, friendly, and got it finished in one day! Josh and/or a foreman came back frequently during the day to check up on progress. If you need a new roof, I highly recommend Josh and his team. They made getting a new roof and dealing with the insurance company a breeze!
- Rolando Parada2/08/2019This is a review for Window Depot and Josh Neuhaus, the person we worked with on this project. We needed to replace the windows for our multi-family property. We called a few local companies, and narrowed the decision down to two companies. We eventually decided to go with Josh and Window Depot, and we ended up very happy with the decision. Josh probably met with us 3-4 times before any work was done. He patiently and professionally answered all our questions, brought window samples, explained the benefits and guarantees, etc. We definitely appreciated this from Josh, since we were making a large investment to replace over 100 windows and we wanted to make certain that we were making the right decision. Unfortunately, we had a fire at the property and had to replace one of the windows right away. Josh suggested that he replace the window as a test to see how the finished window would look. That was a very savvy suggestion, as we were pleased with how the window looked at completion. After that, we decided to go with Josh and Window Depot. By the time we were ready to move forward with installing the new windows, we were still at the tail end of winter (February). We stayed in close contact with Josh, and had to change the installation timeframe. We were able to compromise on a time, and thankfully the weather cooperated. The truly great part was that Josh’s crews were able to complete the entire job in 1 week; we were expecting the installation to take 2 weeks. For such a quick turnaround, the installation was done very well, and we were very happy with the final result. The tenants were also very happy to see the new windows installed, and we received many compliments about the new windows and how quickly and professionally the windows were being installed. There was no mess after the installation, and Josh’s crews hauled the old windows away. No muss, no fuss. So we undoubtedly would definitely recommend Josh and Window Depot in the future. They did an excellent job at our property, and were very easy to work with. We’d be remiss if we didn’t also mention Jeanne, the Operations Manager. She was also very helpful and wonderful to work with throughout this process. Overall a very professional, pleasant and cooperative experience that ended with an excellent product installed on our property.read moreread less×Rolando Parada2/08/2019This is a review for Window Depot and Josh Neuhaus, the person we worked with on this project. We needed to replace the windows for our multi-family property. We called a few local companies, and narrowed the decision down to two companies. We eventually decided to go with Josh and Window Depot, and we ended up very happy with the decision. Josh probably met with us 3-4 times before any work was done. He patiently and professionally answered all our questions, brought window samples, explained the benefits and guarantees, etc. We definitely appreciated this from Josh, since we were making a large investment to replace over 100 windows and we wanted to make certain that we were making the right decision. Unfortunately, we had a fire at the property and had to replace one of the windows right away. Josh suggested that he replace the window as a test to see how the finished window would look. That was a very savvy suggestion, as we were pleased with how the window looked at completion. After that, we decided to go with Josh and Window Depot. By the time we were ready to move forward with installing the new windows, we were still at the tail end of winter (February). We stayed in close contact with Josh, and had to change the installation timeframe. We were able to compromise on a time, and thankfully the weather cooperated. The truly great part was that Josh’s crews were able to complete the entire job in 1 week; we were expecting the installation to take 2 weeks. For such a quick turnaround, the installation was done very well, and we were very happy with the final result. The tenants were also very happy to see the new windows installed, and we received many compliments about the new windows and how quickly and professionally the windows were being installed. There was no mess after the installation, and Josh’s crews hauled the old windows away. No muss, no fuss. So we undoubtedly would definitely recommend Josh and Window Depot in the future. They did an excellent job at our property, and were very easy to work with. We’d be remiss if we didn’t also mention Jeanne, the Operations Manager. She was also very helpful and wonderful to work with throughout this process. Overall a very professional, pleasant and cooperative experience that ended with an excellent product installed on our property.
- Peg Watts2/08/2022Window Depot has been wonderful to work with. They replaced our garage roof last April and helped with fixing it after the derecho. They are now putting up new siding on the house to replace the siding damaged during the derecho. They have been easy to work with and the entire staff has been more than helpful. Thanks to Josh, Jeanne, Dale and all of the staff.read moreread less×Peg Watts2/08/2022Window Depot has been wonderful to work with. They replaced our garage roof last April and helped with fixing it after the derecho. They are now putting up new siding on the house to replace the siding damaged during the derecho. They have been easy to work with and the entire staff has been more than helpful. Thanks to Josh, Jeanne, Dale and all of the staff.
- Kristina P2/08/2019We had all the windows (23) replaced in our home and are very pleased with the improvement. The old name brand windows were in terrible condition and don't hold a candle to the new ones from Window Depot. There is no outside noise, and the grids inside and tilting make cleaning so much easier! We had a couple issues that came up with the products during install, and they were taken care of very easily. Our installer, Ron, was wonderful! Josh was great to work with and cares about the customers. I hope to use them in the future to match our patio doors to our new windows.read moreread less×Kristina P2/08/2019We had all the windows (23) replaced in our home and are very pleased with the improvement. The old name brand windows were in terrible condition and don't hold a candle to the new ones from Window Depot. There is no outside noise, and the grids inside and tilting make cleaning so much easier! We had a couple issues that came up with the products during install, and they were taken care of very easily. Our installer, Ron, was wonderful! Josh was great to work with and cares about the customers. I hope to use them in the future to match our patio doors to our new windows.Julie Jackson6/08/2023We are very pleased with our recent casement window replacements. Jayden, Casey, Marty & Kyle were very prompt, polite & professional. The job was completed on schedule. The windows look great & I'm not feeling the radiant heat from the sunshine so the rooms feels much cooler.read moreread less×Julie Jackson6/08/2023We are very pleased with our recent casement window replacements. Jayden, Casey, Marty & Kyle were very prompt, polite & professional. The job was completed on schedule. The windows look great & I'm not feeling the radiant heat from the sunshine so the rooms feels much cooler.
- Jerry Smith2/08/2022These guys were one of the first people to respond to me after the derecho. They replaced all my windows, siding, and a door. They always got back to me and they are very pleasant. The crews are very very nice as well. They even helped me out after the amazing December wind storm we had this year. I like shopping local and these guys are the real deal. I will be doing all my future business with these guys as well.read moreread less×Jerry Smith2/08/2022These guys were one of the first people to respond to me after the derecho. They replaced all my windows, siding, and a door. They always got back to me and they are very pleasant. The crews are very very nice as well. They even helped me out after the amazing December wind storm we had this year. I like shopping local and these guys are the real deal. I will be doing all my future business with these guys as well.Connie Twente8/08/2023Wonderful window installer Zeke & Doug fantastic second time using window depot, they are the bomb!!! as in fantastic worksmenship. and all around wonderful to work with. cleaned up and work done for 4 window in one day. Thank you so much. plan on calling again next year to do 4 more windows. This time around Dallas Lewis and crew came and they are wonderfulread moreread less×Connie Twente8/08/2023Wonderful window installer Zeke & Doug fantastic second time using window depot, they are the bomb!!! as in fantastic worksmenship. and all around wonderful to work with. cleaned up and work done for 4 window in one day. Thank you so much. plan on calling again next year to do 4 more windows. This time around Dallas Lewis and crew came and they are wonderfulApril Bahr2/08/2022Matt did an amazing job with the installation of our windows. During the removal of the old windows and installation of the new, he would explain the process of what he was doing and why (our house was built in 1880). The new windows are a night and day difference compared to the old and they look fantastic!!read moreread less×April Bahr2/08/2022Matt did an amazing job with the installation of our windows. During the removal of the old windows and installation of the new, he would explain the process of what he was doing and why (our house was built in 1880). The new windows are a night and day difference compared to the old and they look fantastic!!
- Danielle Ostrander2/08/2021We are so thrilled with our experience through Windows Depot! They have been so responsive and helpful, especially during these unknown times. Matt was our installer, and he did an incredible job. We are so impressed with our experience and windows, we immediately placed another order while Matt was onsite. You will not regret using Windows Depot. Ask for Dustin for great customer service and Matt for amazing installs!read moreread less×Danielle Ostrander2/08/2021We are so thrilled with our experience through Windows Depot! They have been so responsive and helpful, especially during these unknown times. Matt was our installer, and he did an incredible job. We are so impressed with our experience and windows, we immediately placed another order while Matt was onsite. You will not regret using Windows Depot. Ask for Dustin for great customer service and Matt for amazing installs!ed bents11/08/2023we called window depot at the end of July. Dustin Betzer came out and measured our sunroom wall of sliders, our family room sliders down stairs, and the window above our fireplace. we chose to replace all windows with triple pane glass. we were told the wait for the windows could be quite lengthy. However the windows came in about two months later. The installers ( Jayden, Billy, and Tj ) arrived last week to do the work. They were on time worked straight thru till the job was done. we can not tell you how happy we are with the new look! we have wanted to get new ones for quite some time. and we can't believe how fantastic they look. their crew was polite and very professional. And for the sliders down stairs their team noticed that there was a gap between the patio and the sliders. so they put a flange dow at the bottom. not in their job description but that just goes show how detail oriented they were. we just had to call for a minor adjustment on out screen door and they came today and about 20 minutes later, we truly couldn't ask for more. we did not sop around for hours and days for windows. we chose window depot and it was absolutely the right choice. I would not hesitate to give window depot my recommendation. there is a smudge on the upstairs sunroom window. I almost feel compelled to clean it.read moreread less×ed bents11/08/2023we called window depot at the end of July. Dustin Betzer came out and measured our sunroom wall of sliders, our family room sliders down stairs, and the window above our fireplace. we chose to replace all windows with triple pane glass. we were told the wait for the windows could be quite lengthy. However the windows came in about two months later. The installers ( Jayden, Billy, and Tj ) arrived last week to do the work. They were on time worked straight thru till the job was done. we can not tell you how happy we are with the new look! we have wanted to get new ones for quite some time. and we can't believe how fantastic they look. their crew was polite and very professional. And for the sliders down stairs their team noticed that there was a gap between the patio and the sliders. so they put a flange dow at the bottom. not in their job description but that just goes show how detail oriented they were. we just had to call for a minor adjustment on out screen door and they came today and about 20 minutes later, we truly couldn't ask for more. we did not sop around for hours and days for windows. we chose window depot and it was absolutely the right choice. I would not hesitate to give window depot my recommendation. there is a smudge on the upstairs sunroom window. I almost feel compelled to clean it.
- Sharon Kos11/08/20235 Star! Awesome company to work with. Everything went smoothly. Quality Windows that look great at an affordable price. Other estimates I got were almost double the price. The installers were great as well. MATT BERANEK and his worker were always on time, very curtious, cleaned up after themselves did an amazing job. Couldn't be happier!read moreread less×Sharon Kos11/08/20235 Star! Awesome company to work with. Everything went smoothly. Quality Windows that look great at an affordable price. Other estimates I got were almost double the price. The installers were great as well. MATT BERANEK and his worker were always on time, very curtious, cleaned up after themselves did an amazing job. Couldn't be happier!John Schultz2/08/2020Before I decided on some new windows from Windows Depot, I did some internet research on what to look for and what to avoid when getting replacement windows. I also got a couple bids from other companies. I found Window Depot to have some of the best measurable window ratings, quality, and features available in replacement windows. All of this at a great value. Jeanne did a great job answering questions, while not being high pressured. Ron did a great job installing all the windows. So in the end picking Window Depot was an easy choice. Quality windows installed by local guys at a fair price. Would use them again for future window needs. Thanks guys!read moreread less×John Schultz2/08/2020Before I decided on some new windows from Windows Depot, I did some internet research on what to look for and what to avoid when getting replacement windows. I also got a couple bids from other companies. I found Window Depot to have some of the best measurable window ratings, quality, and features available in replacement windows. All of this at a great value. Jeanne did a great job answering questions, while not being high pressured. Ron did a great job installing all the windows. So in the end picking Window Depot was an easy choice. Quality windows installed by local guys at a fair price. Would use them again for future window needs. Thanks guys!
- Victorino Flores7/08/2023I'm well pleased with the professionalism I got from window Depot.From setting appointment and follow up with jeanen from the office. The salesperson's are knowledgeable about the new Windows.The installers did a great job. They even helped out with financing for 18 months with no interest. Thanks for a great jobread moreread less×Victorino Flores7/08/2023I'm well pleased with the professionalism I got from window Depot.From setting appointment and follow up with jeanen from the office. The salesperson's are knowledgeable about the new Windows.The installers did a great job. They even helped out with financing for 18 months with no interest. Thanks for a great job
- Matt Neiderhiser5/08/2023Just had every window in my house replaced. Matt and John were excellent in every way. Outstanding customer service, problem solvers, true craftsmen. These guys know what they are doing! I would highly recommend them to anyone looking to have their windows replaced.read moreread lessLaura Frey Law6/08/2023Wanted to replace windows for a rental property- did mostly replacements for them to install, but also due to some changes we wanted to make, purchased 2 windows with mail fins for cash and carry to install ourselves. The staff, the guys who came out to confirm measurements, and the installer were all great! Fit perfectly!! Work so much better than our old windows. Would definitely do again!! (I haven’t finished painting out trim 😊)read moreread less×Laura Frey Law6/08/2023Wanted to replace windows for a rental property- did mostly replacements for them to install, but also due to some changes we wanted to make, purchased 2 windows with mail fins for cash and carry to install ourselves. The staff, the guys who came out to confirm measurements, and the installer were all great! Fit perfectly!! Work so much better than our old windows. Would definitely do again!! (I haven’t finished painting out trim 😊)Heather Anderson2/08/2021The guys, Zeke and ? (Totally told me but can't remember) were super great. They were installing my windows the day of the storm and I couldn't have been more appreciative of there work, timeliness, compassion, help with everything. The office group was quick to follow up as well as my rep Dustin. The Windows are great. Super happy with the quality and overall results. The service was top notch. I even have one that needs fixed and Dustin has been engaged to ensure this gets taken care of as quickly as possible. Service was so good went back to them and decided to order a new slider. Thank you again Window Depot!read moreread less×Heather Anderson2/08/2021The guys, Zeke and ? (Totally told me but can't remember) were super great. They were installing my windows the day of the storm and I couldn't have been more appreciative of there work, timeliness, compassion, help with everything. The office group was quick to follow up as well as my rep Dustin. The Windows are great. Super happy with the quality and overall results. The service was top notch. I even have one that needs fixed and Dustin has been engaged to ensure this gets taken care of as quickly as possible. Service was so good went back to them and decided to order a new slider. Thank you again Window Depot!
- Denise Krenz2/08/2023We had our porch windows replaced & storm door by Jayden & Josh. They did a great job of explaining how the day would proceed, cleaned up, & demonstrated how our new items would work. They were very professional & courteous. We also had good experience with Ben who gave us the estimate & Jeanne in the office with coordinating appointment & installation too.read moreread less×Denise Krenz2/08/2023We had our porch windows replaced & storm door by Jayden & Josh. They did a great job of explaining how the day would proceed, cleaned up, & demonstrated how our new items would work. They were very professional & courteous. We also had good experience with Ben who gave us the estimate & Jeanne in the office with coordinating appointment & installation too.Korey Rider2/08/2019UPDATE 2/8/2019: I am bumping my rating up based on the follow up on the issues below. While my install was not the greatest experience, they did everything they could to make up for it afterward. The business owner did reach out to me as well to help understand some of the concerns I had. Original Review: I had Window Depot install 3 double pane windows in my house about 3 months ago for about $1600. My interaction with the office folks was fine, but I was not impressed with the installers. A few issues that arose: -They let my yard gate open and my dog ran off -They left a bunch of sharp metal debris (screws, aluminum shavings) in my yard/flower bed -Several marks were left on my walls -One of the installers smelled like marijuana A couple of other reasons for the low rating: -I was told I would be sent a gift card due to my install issues and I never received this -At least one of the window's has a bit of a poor fit with the lower pane/slider I feel bad complaining about all this, but I really was not impressed with the service. The sales staff (Zeke I think) was awesome however. I am hoping to install a few more windows, but will plan to look elsewhere.read moreread less×Korey Rider2/08/2019UPDATE 2/8/2019: I am bumping my rating up based on the follow up on the issues below. While my install was not the greatest experience, they did everything they could to make up for it afterward. The business owner did reach out to me as well to help understand some of the concerns I had. Original Review: I had Window Depot install 3 double pane windows in my house about 3 months ago for about $1600. My interaction with the office folks was fine, but I was not impressed with the installers. A few issues that arose: -They let my yard gate open and my dog ran off -They left a bunch of sharp metal debris (screws, aluminum shavings) in my yard/flower bed -Several marks were left on my walls -One of the installers smelled like marijuana A couple of other reasons for the low rating: -I was told I would be sent a gift card due to my install issues and I never received this -At least one of the window's has a bit of a poor fit with the lower pane/slider I feel bad complaining about all this, but I really was not impressed with the service. The sales staff (Zeke I think) was awesome however. I am hoping to install a few more windows, but will plan to look elsewhere.
- Michael Barth7/08/2023Window Depot offers high energy efficient windows at a very competitive price. We replaced over 10 windows in our home in the Quad Cities with triple pane vinyl windows. The owner, Josh, and team member, Melissa, came to do our initial measurements and answered all of my questions. Incredibly detailed, friendly, and patient. Everytime I called or texted, Jeanne answered my questions within that business day. Window Depot not only remembered when we were moving in to our renovation home, but made sure they had the windows installed before our move in date! Our installers were Kyle and Marty, and they had all our windows replaced within two days. They look great and function well. They also did a terrific job of cleaning up any old (potentially lead) paint chips from the old windows. I spoke with Marty and he showed us how to operate and wash our windows. My fiancé spoke with Kyle at an earlier point and remarked how pleasant of a conversation it was. Providing a good product at a good value gets you jobs, but being friendly, attentive, and thorough gets you return customers. We would strongly recommend Window Depot to anyone in the Quad Cities looking for replacement windows!read moreread less×Michael Barth7/08/2023Window Depot offers high energy efficient windows at a very competitive price. We replaced over 10 windows in our home in the Quad Cities with triple pane vinyl windows. The owner, Josh, and team member, Melissa, came to do our initial measurements and answered all of my questions. Incredibly detailed, friendly, and patient. Everytime I called or texted, Jeanne answered my questions within that business day. Window Depot not only remembered when we were moving in to our renovation home, but made sure they had the windows installed before our move in date! Our installers were Kyle and Marty, and they had all our windows replaced within two days. They look great and function well. They also did a terrific job of cleaning up any old (potentially lead) paint chips from the old windows. I spoke with Marty and he showed us how to operate and wash our windows. My fiancé spoke with Kyle at an earlier point and remarked how pleasant of a conversation it was. Providing a good product at a good value gets you jobs, but being friendly, attentive, and thorough gets you return customers. We would strongly recommend Window Depot to anyone in the Quad Cities looking for replacement windows!Dale Fox2/08/2019They did a fantastic job. The installer took care during the installation and answered our questions. Was a little worried that the windows would be a problem since my house is over 100 years old. They had no problem removing the old windows and making sure that they looked great from the outside as well as inside.read moreread less×Dale Fox2/08/2019They did a fantastic job. The installer took care during the installation and answered our questions. Was a little worried that the windows would be a problem since my house is over 100 years old. They had no problem removing the old windows and making sure that they looked great from the outside as well as inside.
- Sharon Turner9/08/2023Jayden and his team members Casey & T.J. did an excellent job on my windows & doors. Jayden was a good team leader and worked with integrity and excellence and worked well with his assistance. They were trustworthy and gave me good service and communicated well.read moreread less
- Robert Brown2/08/2019We worked with Jeanne. What a fantastic experience dealing with her, very customer friendly and not pushy at all. Had 7 windows installed a couple of weeks ago. Crew was great. Cleaned up everything couldn't even tell that they were there, except for the new windows. Thanks Jeanne and window depot!read moreread less×Robert Brown2/08/2019We worked with Jeanne. What a fantastic experience dealing with her, very customer friendly and not pushy at all. Had 7 windows installed a couple of weeks ago. Crew was great. Cleaned up everything couldn't even tell that they were there, except for the new windows. Thanks Jeanne and window depot!Michael Smith2/08/2020Very pleased with Window Depot- the two installers (unsure of their names) worked hard all day on a chilly, February Saturday to complete the job. Jeanne and Dustin were great too. The house is warmer and has reduced the outside noise. Thanks for your great service.read moreread less
- Bryce Krueger2/08/2020Great service! Dustin was quick to come out and do our initial estimate, as well as follow up afterwords to make sure everything was to our liking. Installers were quick and friendly, and cleaned up very well. Will definitely be looking to them for our remaining windows!read moreread less
- Susan Fields2/08/2020We had a great experience with Window Depot and Zeke when they replaced all of our windows. Our new windows look and work great, we couldn’t be happier with the quality. We are very happy we went with the triple pane windows. We’re looking forward to seeing the difference next winter with these windows as our old ones were very drafty. The windows came in very quickly and were installed a month earlier than we expected. The crew did a good job on the installation and clean up.read moreread less×Susan Fields2/08/2020We had a great experience with Window Depot and Zeke when they replaced all of our windows. Our new windows look and work great, we couldn’t be happier with the quality. We are very happy we went with the triple pane windows. We’re looking forward to seeing the difference next winter with these windows as our old ones were very drafty. The windows came in very quickly and were installed a month earlier than we expected. The crew did a good job on the installation and clean up.Caleb Houdek2/08/2022Our home was damaged in the derecho; roof, soffit, fascia, and some other items. Our insurance initially didn't approve replacing almost anything. We were having difficulty getting contractors to work with us because insurance hadn't approved larger repairs. that was until Window Depot came and assessed our roof and other damage. They worked with our insurance to get a lot more approved and gave us reasonable quotes for fixing all of it together. we thought it would take a while to get the work completed as we only finalized in March. The roof was fully replaced and all the soffit/fascia were installed already in April. Everything looks better than it did before and would definitely use them again for roofing, siding, or windows in the futureread moreread less×Caleb Houdek2/08/2022Our home was damaged in the derecho; roof, soffit, fascia, and some other items. Our insurance initially didn't approve replacing almost anything. We were having difficulty getting contractors to work with us because insurance hadn't approved larger repairs. that was until Window Depot came and assessed our roof and other damage. They worked with our insurance to get a lot more approved and gave us reasonable quotes for fixing all of it together. we thought it would take a while to get the work completed as we only finalized in March. The roof was fully replaced and all the soffit/fascia were installed already in April. Everything looks better than it did before and would definitely use them again for roofing, siding, or windows in the future
- Cody Moon2/08/2017Window depot of eastern iowa did a great job installing my windows. They were kind, courteous, professional and explained everything very well. They took great pride in what they do and what kind of products they sell and install. I would definitely recommend them to anyone.read moreread lessJoan Gillespie1/08/2024We recently had some windows replaced in our home. Jayden, Billy, and TJ worked non-stop to get the job done. My husband and I were treated with respect and friendliness. They were careful not to leave a mess or damage any of our property. If we had any questions, they were answered. We had no problems with them. We are pleased with the windows. Already our home is quieter and warmer. Keep in mind that some window treatments will probably need to be changed. We weren't really expecting that, but it wasn't a problem with most of the windows. Dustin helped us plan it all out and explained the process and the pros and cons of different styles of windows. He tried to get us the best price he could. We enjoyed meeting him. Janine and Jeanne were helpful and pleasant to deal with. They forgave me for not recognizing they were two different people and that I got their names mixed up. Any call or email was responded to in a very timely manner. They made the process run smoothly. I would recommend Window Depot USA of Eastern Iowa to my friends. We had a good experience.read moreread less×Joan Gillespie1/08/2024We recently had some windows replaced in our home. Jayden, Billy, and TJ worked non-stop to get the job done. My husband and I were treated with respect and friendliness. They were careful not to leave a mess or damage any of our property. If we had any questions, they were answered. We had no problems with them. We are pleased with the windows. Already our home is quieter and warmer. Keep in mind that some window treatments will probably need to be changed. We weren't really expecting that, but it wasn't a problem with most of the windows. Dustin helped us plan it all out and explained the process and the pros and cons of different styles of windows. He tried to get us the best price he could. We enjoyed meeting him. Janine and Jeanne were helpful and pleasant to deal with. They forgave me for not recognizing they were two different people and that I got their names mixed up. Any call or email was responded to in a very timely manner. They made the process run smoothly. I would recommend Window Depot USA of Eastern Iowa to my friends. We had a good experience.
- John Palmer2/08/2020Windows took a month or two to come in which is expected with custom order windows over summer months. Work was completed in a single day for 4 difficult to work with windows. When I had an issue with a corner being loose they were back the same day I reported it to fix. Were very attentive and pleasant to work and communicate with. Prices were reasonable and product seems to be of much better quality than the builders grade windows they replaced.read moreread less×John Palmer2/08/2020Windows took a month or two to come in which is expected with custom order windows over summer months. Work was completed in a single day for 4 difficult to work with windows. When I had an issue with a corner being loose they were back the same day I reported it to fix. Were very attentive and pleasant to work and communicate with. Prices were reasonable and product seems to be of much better quality than the builders grade windows they replaced.
- Niki1/25/2024I am extremely satisfied with my experience with Window Depot. Melissa, the salesperson, was not pushy at all (unlike other companies I came across). The price was also lower than some other quotes I had gotten previously. I personally had little to no knowledge about windows or window installs beforehand and was afraid of being taken advantage of. But Melissa was patient, honest, and fair with me which I really appreciated. I chose triple pane windows that made an immediate difference in the amount of warm air retained inside the house. I have no doubt the windows will have a huge impact on my heating bill. The window install team was also very good; these guys showed up a month earlier than expected and also got the job done in half the time. They were respectful and didn't complain when I forgot to shovel the backyard after a big snowstorm (they had to clear their own path to the windows). They did an impeccable job and the windows look beautiful. I'm really satisfied with the entire team and would recommend them to anyone looking to get new windows installed! Thank you Window Depot!read moreread less×Niki1/25/2024I am extremely satisfied with my experience with Window Depot. Melissa, the salesperson, was not pushy at all (unlike other companies I came across). The price was also lower than some other quotes I had gotten previously. I personally had little to no knowledge about windows or window installs beforehand and was afraid of being taken advantage of. But Melissa was patient, honest, and fair with me which I really appreciated. I chose triple pane windows that made an immediate difference in the amount of warm air retained inside the house. I have no doubt the windows will have a huge impact on my heating bill. The window install team was also very good; these guys showed up a month earlier than expected and also got the job done in half the time. They were respectful and didn't complain when I forgot to shovel the backyard after a big snowstorm (they had to clear their own path to the windows). They did an impeccable job and the windows look beautiful. I'm really satisfied with the entire team and would recommend them to anyone looking to get new windows installed! Thank you Window Depot!Pamela Faust2/08/2019We just had a visit from Dustin Betzer, the delightful fellow that sold us our windows. He stopped by to confirm that we were happy with the purchase (WE ARE!) The installer, Ron, was pretty cool too and didn't make me feel as anxious about someone being at my house as I usually do. We still need to have a picture window replaced, but that's completely our fault because we haven't decided what kind to get, yet. I will definitely be doing that business with Dustin because this whole situation is making me feel like he could actually turn out to be a lifelong friend.read moreread less×Pamela Faust2/08/2019We just had a visit from Dustin Betzer, the delightful fellow that sold us our windows. He stopped by to confirm that we were happy with the purchase (WE ARE!) The installer, Ron, was pretty cool too and didn't make me feel as anxious about someone being at my house as I usually do. We still need to have a picture window replaced, but that's completely our fault because we haven't decided what kind to get, yet. I will definitely be doing that business with Dustin because this whole situation is making me feel like he could actually turn out to be a lifelong friend.Elaine Meyers2/08/2021I have used Window Depot a few times to replace windows in my older home. They do a beautiful job. This last time I had them replace 7 windows. Zeke and Doug were on time, were very friendly, helpful and professional, and they completed the job in one day. The windows look amazing. I immediately noticed the lack of drafts and the sound reduction. I am very happy with my new windows and want to thank Zeke and Doug for a beautiful job. I highly recommend Window Depot.read moreread less×Elaine Meyers2/08/2021I have used Window Depot a few times to replace windows in my older home. They do a beautiful job. This last time I had them replace 7 windows. Zeke and Doug were on time, were very friendly, helpful and professional, and they completed the job in one day. The windows look amazing. I immediately noticed the lack of drafts and the sound reduction. I am very happy with my new windows and want to thank Zeke and Doug for a beautiful job. I highly recommend Window Depot.
- Katie Havel9/08/2023Great friendly team to work with…awesome communication overall. I was quoted 9mo wait time and they had my custom windows made and installed in 5mo. David was amazing to work with during installation…very polite and quick worker! Due to my budget, I didn’t replace all windows in my home this time around…but I do plan to reach out to this same team for the remaining windows I need in the future! Such a smooth experience and I highly recommend to all. 😁read moreread less×Katie Havel9/08/2023Great friendly team to work with…awesome communication overall. I was quoted 9mo wait time and they had my custom windows made and installed in 5mo. David was amazing to work with during installation…very polite and quick worker! Due to my budget, I didn’t replace all windows in my home this time around…but I do plan to reach out to this same team for the remaining windows I need in the future! Such a smooth experience and I highly recommend to all. 😁Crysta Doubek3/08/2023It has been a long road to get to this point since the Derecho. I have had a lot of contractors come in and promise the world and deliver garbage and leave me with more work. Window depot broke that streak. It starts with Dustin. He was with me every step of the way. I had countless issues with my insurance company and he graciously would come to be a voice for me and my home to help me get what I needed to get done. I always felt that I was being heard and Dustin was always straight forward regarding the wait time for inventory to come in. Last week my insurance approved windows and door was installed. I had Jaden and Earl as my installers. Poor Jaden got the full blast of anxiety hurled right at him when he got to my place. After the last 2 years of BS (with other contractors) I was worried something would go wrong. He noticed my concern immediately and assured me he had it taken care of. Not only did Earl and Jaden do a great job, Jaden made sure to walk me thru each area after install and answer questions I had. These last 2 years have been a challenge. I would like to let anyone know that the ppl I worked with a window Depot helped make things easier when most other did the opposite. I plan on getting the other windows that insurance wouldn’t cover done thru this company as well. Sincerely I appreciate the service you provided. It’s been nice to have a company deliver on their promise. Crystaread moreread less×Crysta Doubek3/08/2023It has been a long road to get to this point since the Derecho. I have had a lot of contractors come in and promise the world and deliver garbage and leave me with more work. Window depot broke that streak. It starts with Dustin. He was with me every step of the way. I had countless issues with my insurance company and he graciously would come to be a voice for me and my home to help me get what I needed to get done. I always felt that I was being heard and Dustin was always straight forward regarding the wait time for inventory to come in. Last week my insurance approved windows and door was installed. I had Jaden and Earl as my installers. Poor Jaden got the full blast of anxiety hurled right at him when he got to my place. After the last 2 years of BS (with other contractors) I was worried something would go wrong. He noticed my concern immediately and assured me he had it taken care of. Not only did Earl and Jaden do a great job, Jaden made sure to walk me thru each area after install and answer questions I had. These last 2 years have been a challenge. I would like to let anyone know that the ppl I worked with a window Depot helped make things easier when most other did the opposite. I plan on getting the other windows that insurance wouldn’t cover done thru this company as well. Sincerely I appreciate the service you provided. It’s been nice to have a company deliver on their promise. Crysta
- Angie Getz2/08/2021Last week, Zeke and Doug replaced all of my windows in my home! They did a fantastic job, I am so happy with the work they did! They were always on time and very professional. Both were very nice and answered all of my questions! Great experience start to finish, I would definitely recommend Window Depot.read moreread less×Angie Getz2/08/2021Last week, Zeke and Doug replaced all of my windows in my home! They did a fantastic job, I am so happy with the work they did! They were always on time and very professional. Both were very nice and answered all of my questions! Great experience start to finish, I would definitely recommend Window Depot.
- Stacey Clemens2/08/2021This company is absolutely amazing! From the quality of the windows to the professionalism of the staff they deserve a five star all around! It took several months for our windows to come in but they are SO worth the wait! Once they got them they came out and got them installed right away! The installation was very quick and easy! They helped educate us thru the entire process as this was our first time replacing any windows! The staff was awesome! Answering any and all of our questions! So helpful and kind! We used to have MAJOR drafting with our old windows and our new ones dont have any! Its overwhelming to see and feel the difference our new windows make! We are so incredibly happy with our new windows from Window Depot! I don't honestly think there is a better quality window or company that even compares!read moreread less×Stacey Clemens2/08/2021This company is absolutely amazing! From the quality of the windows to the professionalism of the staff they deserve a five star all around! It took several months for our windows to come in but they are SO worth the wait! Once they got them they came out and got them installed right away! The installation was very quick and easy! They helped educate us thru the entire process as this was our first time replacing any windows! The staff was awesome! Answering any and all of our questions! So helpful and kind! We used to have MAJOR drafting with our old windows and our new ones dont have any! Its overwhelming to see and feel the difference our new windows make! We are so incredibly happy with our new windows from Window Depot! I don't honestly think there is a better quality window or company that even compares!Darren F2/08/2021Needed new windows in our house and shop. Was impressed with the high review ratings of this company so went with them. Zeke and Doug were our installers for our new windows. They were both very courteous, Prompt and worked very efficiently. The new windows look aewsome. Thanks to the company and Zeke and Doug. Love our new windows. Will recommend to anyone looking for new windows.read moreread less×Darren F2/08/2021Needed new windows in our house and shop. Was impressed with the high review ratings of this company so went with them. Zeke and Doug were our installers for our new windows. They were both very courteous, Prompt and worked very efficiently. The new windows look aewsome. Thanks to the company and Zeke and Doug. Love our new windows. Will recommend to anyone looking for new windows.Tony Mondl9/08/2023Dustin was professional and curious. From ordering to finish was 2 months. Work was excellent with only one minor problem. The workers did not speak or understand english but we survived and the job completed in record time. (sided our home). Windows were put in by the end of that week. Fast, Professional and Great Quality. Highly recommend this company.read moreread less×Tony Mondl9/08/2023Dustin was professional and curious. From ordering to finish was 2 months. Work was excellent with only one minor problem. The workers did not speak or understand english but we survived and the job completed in record time. (sided our home). Windows were put in by the end of that week. Fast, Professional and Great Quality. Highly recommend this company.